Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Center

Incident Report for Kontent.ai

Resolved

Our development team has implemented a fix, and accessing an asset via its preview URL after upload is functioning as expected, with minimal delay in processing.
Posted Feb 17, 2026 - 20:12 UTC

Identified

There is currently a delay in the appearance of assets when accessing an asset's preview URL due to our preview storage being overloaded in the U.S. data center. Accessing the published version of an asset still functions as expected.
Posted Feb 16, 2026 - 11:13 UTC
This incident affected: USA (Delivery REST API, Delivery GraphQL API).