Resolved -
At 3:17 p.m. (UTC) on 7/15/2024, we released a new version of our application that unfortunately contained a misconfiguration. This misconfiguration caused assets and items with assets to be unviewable. As of 5:09 p.m. (UTC) on 7/15/2024, our hotfix to address this issue has been fully deployed.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve the matter.
Jul 16, 15:10 UTC
Monitoring -
The hotfix has been deployed. We are monitoring the situation for any further disruptions. If you run into anything please let us know at support@kontent.ai, thank you!
Jul 15, 17:16 UTC
Identified -
Our developers, have identified the problem and are working on a hotfix.
Jul 15, 16:06 UTC
Investigating -
After our recent release we are getting reports of users not being able to access Items and being redirected to their content inventory. Our developers are looking into this.
Jul 15, 15:36 UTC