Update - We have an update on the status of the process to restore existing items. European and Australian data centers are complete, with the US still in progress. We expect the US to be completed by the end of this week. Thank you for your patience while we continue working to resolve this issue.
Dec 05, 2023 - 20:58 UTC
Update - We are continuing to monitor for any further issues.
Nov 27, 2023 - 19:27 UTC
Monitoring - We have successfully identified and addressed a bug that led to the return of items with an incorrect system workflow property through our Delivery API. This issue has been fixed and will not impact any new items. Over the next few days, we will systematically rectify the affected items. Alternatively, affected items can be manually corrected by resaving and/or republishing them. Please note that all data in affected items, outside of the system workflow property, is correct.
Nov 27, 2023 - 19:26 UTC
Identified - We would like to inform you that we are currently experiencing a bug in the Delivery API affecting a subset of projects with multiple workflows. Please note that most of the projects should NOT be affected and Delivery API is up and running.
Our development team has promptly identified the root cause and is actively working to address this issue with the utmost priority. A fix will be released as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue promptly.
Nov 27, 2023 - 08:44 UTC