Postmortem -
Read details
Apr 17, 14:52 UTC
Resolved -
We can now confirm that this issue has been resolved. All components are operational and functioning properly.
Apr 15, 15:27 UTC
Monitoring -
A fix has been implemented and deployed. We are monitoring the results.
Apr 15, 13:46 UTC
Identified -
Update: The issue occurs only for requests that include the excludeElements parameter. Requests that do not use this parameter should function normally. Our developers are working on a fix to mitigate the issue, which is expected to be released soon.
Our development team has identified the root cause of the partial outage and is currently working on a fix.
Content items that were modified after approximately 9:25 AM (CET) today may be affected.
This issue remains our top priority. If you have any questions or need assistance, please contact our support team via chat.
Apr 15, 12:23 UTC
Investigating -
We are currently experiencing a partial outage affecting the Delivery API and Preview Delivery API. The issue impacts only a subset of content items, which may result in inconsistent behavior for some requests.
This is our top priority, and our development team is actively investigating and working on a resolution. If you have any questions or need assistance, please contact our support team via chat.
Apr 15, 12:16 UTC