Users unable to log in
Incident Report for Kontent.ai
Resolved
The issue was the result of a small misconfiguration in our infrastructure. We shouldn't happen again and we are concluding our investigation.
Posted Sep 05, 2023 - 17:54 UTC
Update
Kontent.ai is now back online, we are continuing to investigate the cause of this issue to ensure it does not reappear. If you experience any further issue please report it directly to our support team, thank you!
Posted Sep 05, 2023 - 15:40 UTC
Investigating
We are currently investigating an issue preventing users from logging into Kontent.ai. We will provide an update as soon as possible. Thank you for your patience while we work to resolve this issue.
Posted Sep 05, 2023 - 15:31 UTC
This incident affected: USA (Application), Europe (Application), APAC (Application), and Authentication service.